DES QUESTIONS?
Questions fréquentes
Tout ce que vous devez savoir.
What is your minimum order quantity (MOQ)?+
Our MOQ is typically 100-500 units per SKU for standard items. Custom OEM/ODM projects may have different MOQ requirements. Contact us for a project-specific quote.
Do you offer custom OEM/ODM manufacturing?+
Yes, we specialize in OEM and ODM manufacturing. We can produce custom tactical gear, uniforms, and equipment to your specifications, including custom fabrics, colors, logos, and packaging.
What is your typical lead time?+
Lead times vary by order complexity. Standard production takes 30-45 days. Custom OEM/ODM projects typically require 60-90 days from sample approval to delivery.
What payment methods do you accept?+
We accept T/T (bank wire transfer), L/C (letter of credit), and PayPal for smaller orders. Payment terms are typically 30% deposit with 70% balance before shipment.
Do you ship internationally?+
Yes, we ship worldwide via air freight, sea freight, and express couriers (DHL, FedEx, UPS). We handle all export documentation and customs clearance support.
What certifications do your products have?+
Our products comply with international quality standards. We hold ISO 9001 certification and our body armor meets NIJ Level IIIA, III, and IV standards. Many products are CE and UKCA certified.